Yes! Reviewers often say the game takes them to places they never knew existed - even in their own neighbourhood.

One family shared:

“We started from our home in Māngere and drove all around Auckland following the cards. We found little lakes in industrial areas we never knew existed, went down streets we’d never been down and explored neighbouring suburbs we’d never ventured through before.”

Another reviewer said:

“We travelled through about five suburbs on back streets we would never normally use and discovered shops we didn’t know we had near our area.”

Adventurers frequently mention discovering hidden parks, local cafés, small towns and scenic spots close to home. Even people who know their area well say the cards send them to places they would never normally go.

Yes! Reviewers frequently mention using the cards multiple times.

One customer wrote:

“We’ve spent the last few weekends playing with our various sets.”

Another reviewer said their family has started collecting different versions so they can:

“Try them all out.”

Many adventurers describe it as something they bring out whenever they want a spontaneous adventure.

No. Reviewers often say the best part is that you don’t need a plan.

One customer explained:

“We just set off and went where the cards told us.”

Another reviewer said they love that it lets them:

“Get out with no destination and just go where the day — or the cards — take us.”

Many adventurers say the game works because it removes the pressure of planning what to do.

It's actually fun! Reviewers consistently say the biggest surprise is how much fun they have.

One customer wrote:

“It’s simple and fun — a great way to explore without a destination in mind.”

Another said their outing turned into:

“A fabulous Saturday together.”

Many reviews describe the experience as turning an ordinary day out into something memorable.

One reviewer summed it up like this:

“We got lost, got found again and laughed till our sides hurt.”

Many reviewers say they originally bought it as a gift - and then bought another set for themselves!

One person wrote:

“We bought them for ourselves and for gifts and they are well received by all.”

Another reviewer said they purchased them for family members because:

“Such great fun for young and old alike.”

The game is often mentioned as a gift for families, travellers, couples and people who are hard to buy for.

Most reviewers describe it as an adventure that unfolds as you go.

One group shared how their afternoon played out:

“We travelled through suburbs we’d never normally visit, stopped for a morning cuppa, discovered new shops and ended up at a playground where we laughed a lot.”

Another family said their trip looked like:

“A massive scribble on the map.”

The point, according to many reviewers, isn’t the destination - it’s the unexpected stops along the way and the fun and laughs you have while travelling.

Yes - many reviewers say kids love playing Getting Lost.

One parent wrote:

“My teenage kids love taking turns drawing the cards and sending us on adventures.”

Another customer who gifted the game said:

“The kids were jumping to help out and pick things up - it was magic.”

Reviews often mention playing with kids, teenagers, grandparents and the whole family.

Everyone! Reviewers span from families with toddlers to retirees in their 70s and 80s — and everyone in between. Kids love being the one in charge of picking cards. Some packs (like the Date Night Edition) are designed for adults, but most games are for all ages (check the product listing if you are unsure).

"We had our 12 year old in charge of card picking and he loved it also!" 

"My 4 year old Bluey fan called it crazy sat nav. She giggled every time we had a new direction to go. She wants to play it again, as do I." 

"Not bad for late 60 and 70 year olds — brings joy and happiness." 

It depends on where you are. You can enter your address in the cart and you will be provided with a price before you proceed to the checkout.

We send our products from New Zealand.  We package orders within 1 business day of receiving them. We send internationally with TGE or NZ Post and locally with NZ Post and we have a very high delivery within the targeted times.

We can’t guarantee delivery within a certain time frame, especially over busy periods like Black Friday and Christmas, but below are the timelines our couriers work to (note, these are from when the item is collected from us).

You can check any estimated delay in shipping from New Zealand here.

NZ – Auckland – overnight (week days)
NZ – North Island – 1 – 2 Working Days
NZ – South Island – 2 Working Days
NZ – Rural Delivery – add another 2 working days.

Australia - 2-5 business days (residential addresses) or 3-8 business days for commercial, PO Boxes, Parcel Collect or Lockers

US - allow up to 2 weeks

ROW - allow up to 1 month

Tracking is sent as soon as the order is set up on our end (usually next business day) so if you haven’t received this check in your junk mail or send us an e-mail at hello@gettinglostgame.com You can also use the same tracking number to track the final leg delivery through AusPost in Australia or USPS in the US.

We can but we need to book this on a different service and it does cost $2 more. Please ensure that the correct service is selected as if this is booked on the wrong service it may not make it to you and you will be liable for any return postage fees and these can be hefty.

Yes. If you are not satisfied with your game please contact us within 30 days and we will refund or exchange your game. You must pay for the game to be returned to us in a saleable condition to 1/69 Roseberry Avenue, Birkenhead, Auckland and a refund or exchange will be made once the game is received in a saleable condition.

Yes! The Getting Lost Game is available in over 500 stores in New Zealand and Australia. You can see our list of stockists here. Don’t have a stockist in your area? Ask your favourite store to get in touch with us – hello@gettinglostgame.com

Our games and suitcases are all made here in New Zealand. They are assembled by real people not machines.

The Getting Lost office is in Birkenhead, Auckland in New Zealand.

The Getting Lost game is made by me (Cat), my husband James and my sister Jo. But every game we make we ask our community on Facebook, Instagram and e-mail (over 100,000 people) for their suggestions and to help us play test the games. So I guess you could say it's made by 100,000 of us!!

As well as credit card payments we offer Afterpay, Paypal, Apple Pay, Google Pay, Shop Pay, Poli and Zip.

Only one discount code can be used per order and cannot be combined with other promotions.

Our games are shown in your local currency where your geo settings reflect your country location and include NZ and Australian GST where applicable. If you are ordering outside of NZ or Australia, this does not include any taxes or duties that your local government may apply.

Yes! We support hundreds of charities through NZ and Australia with our special "I won it in a raffle" Edition of the Getting Lost game. Just send us an e-mail to hello@gettinglostgame.com and we can sort you out.

To date we've supported 32 hospitals across NZ and Australia by gifting 800+ Hospital Editions of the Getting Lost game to childrens wards. The Hospital Edition is designed for children aged 3-12 and was made with the help of Play Specialists, Doctors, Nurses, health workers and parents to make hospital a little less scary and a lot more fun. If you work at a hospital and would like us to donate some games to your ward please get in touch with us at hello@gettinglostgame.com

We know not everyone can afford a Getting Lost game so from time to time we'll leave a whole bunch of games for people in the community to find across Australia and New Zealand. The best way to know where and when they'll be is to follow us on social media.

Yes. I (Cat) have been involved with a number of schools and events.  Basically I just really like to talk! You can get in touch with me at cat@gettinglostgame.com

As long as you are not making a game the same as ours (it happened once!) absolutely! I (Cat) frequently offers my skills and expertise (and mistakes I made!) to other game makers and small businesses.  Basically I just really like to talk! You can get in touch with me at cat@gettinglostgame.com